Book your doctor appointments online
If you are not a patient of any of these listed doctors, please call the office to schedule an appointment: 416.242.2850
In office - Tuesdays, Wednesdays and Fridays
Virtual hours - Thursdays 9 AM - 4 PM
Weekend walk-in hours - Saturdays 8 AM - 11:30 AM
Dr. den Boer's patients can book using this link.
In office - Sat, Sun, Mon, Tues 7AM-12PM, Wed 9AM-12PM
Virtual hours - Mon, Tues 1PM-4PM
Physician Assistant In office - Thurs, Fri 8AM-12PM
Dr. Sun's patients can book using this link. New patients should email cksunmd@gmail.com to get registered.
Walkins from 7AM-12PM accepted. You can also call ahead to book a time. You may be asked to wait outside so please dress accordingly, and have your phone with you so you can be called in.
Online booking has temporarily been disabled for upgrades. It will be reactivated shortly.
Online booking has temporarily been disabled for upgrades. It will be reactivated shortly.
Influenza, RSV and other respiratory illnesses
There is currently an increase in respiratory illnesses, especially in children. To help you decide the best course of action for you and your child(ren) we are including information on what you can do at home, if you need to call our office, or if you should go to the Emergency Department.
Here is a comparison of illnesses and symptoms from Alberta Health.
What to do at home
The flu, COVID, and RSV (respiratory syncytial virus) are the illnesses in which we are observing a spike of cases. Most people will be able to recuperate at home with no prescription medications. If you are experiencing symptoms listed above, you should self isolate, drink plenty of fluids, and take over the counter medications as needed, so long as you have no medical reason to avoid them.
When to contact our office
If you or your child are at higher risk for medical complications, please call us at 416-242-2850 to make an appointment or if your physician uses online booking you can access it at https://www.crosstownfht.ca/#booking
For non-urgent questions or concerns outside of business hours, patients can access non-urgent health advice from registered nurses 24/7 via telephone (811) or online chat at ontario.ca/HealthConnectOntario.
Here is a resource with many frequently asked questions to help guide you, Family Doctor Tips on Caring for Children with Respiratory Symptoms
Pain and Fever Medications
We are aware of the shortage in children’s medications, including acetaminophen and ibuprofen. Some pharmacies have alternate options available, including chewables or suppositories. Please also ask your local pharmacist for additional options, including if they hold any pain or fever medications behind the counter. Prescriptions are not required for these medications. Please see this tip sheet from the Canadian Pharmacists Association for helpful information on pain and fevers in children.
When to go to Emergency or call 911
There are capacity issues at many of our city’s hospitals, however, you may need to seek immediate and urgent care. In these cases, you should go to your nearest emergency department, or call 911.
Some examples of reasons to go to the emergency department or call 911 include (but are not limited to):
- Chest pain or racing heartbeat
- Breathing problems
- Neck stiffness or severe headache
- Inability to speak or swallow
- Loss or change of vision
- Numbness or weakness of the face or body
- Confusion or memory problems
- Inability to drink fluids
- Fever/severe pain that is not improved with acetaminophen/ibuprofen (i.e. Tylenol/Advil)
- Inability to walk
- New or worsening seizures
- Pregnancy and labour problems
ADDITIONAL RESOURCES FOR CHILDREN
SIck Kids Virtual Urgent Care Clinic
The Sick Kids vaccine consult line is a by-appointment phone line available to parents, children, youth, and those who are pregnant, breastfeeding or planning to conceive who are seeking further information about COVID-19 vaccination. For all ages, the COVID-19 Testing Centres and Clinical Assessment Centres have COVID-19 testing for those eligible (see their website to determine your eligibility), and more information on COVID-19.
Team-based patient care services
A family health team is a group of doctors and health professionals who work together with the goal of providing comprehensive medical care.
Multidisciplinary Team
Our dietitian, pharmacist, chiropractor, nurse and social worker are here to help.
Excellent Care
Our goal is to work with you to keep you and your family feeling great.
Crosstown FHT Events
If you are interested in any of these events, please fill out this form:
Crosstown FHT Events
If you are interested in any of these events, please fill out this form:
Prevention
Evidence-informed programs for health promotion
Group of Professionals
The FHT takes a collaborative and inclusive approach to your health
Education
Self-management strategies to help you achieve your goals
Inter-Professional Team
We aim to create a collegial and healthy work environment
How to access the clinic
Need to see the doctor? If you have an urgent medical concern, our on call doctor is happy to help.
Online Portal
Registered Crosstown Family Health Team patients can access their online portals here:
Contact Us
You can contact us using any of the following methods:
Contact Us
You can contact us using any of the following methods:
Online Portal
Current Crosstown Family Health Team patients can access their online portals here: